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Learning Insights: Kidde Kelly leads the charge for holistic alignment

Learning Insights: Kidde Kelly leads the charge for holistic alignment

In Chief Learning Officer’s Learning Insights Q&A, Kidde Kelly explains her move into L&D was driven by curiosity about why some leaders excel while others plateau, emphasizing behaviors—self-awareness, humility, accountability and psychological safety—at the core of her ALL IN Mentality, which refr

Chief Learning Officer by Elizabeth Loutfi-Hipchen
05 Jun 2026
This week in 5 numbers: Remote work may be hurting college grads

This week in 5 numbers: Remote work may be hurting college grads

This week’s five-number roundup highlights evidence that remote work may be hurting recent college graduates and examines how artificial intelligence could reshape customer service jobs. These concise data points offer leaders and talent professionals quick, actionable insight into current labor-mar

HR Dive by Ginger Christ
04 Jun 2026
OSHA inspector sues DOL, alleging manager sexually harassed her

OSHA inspector sues DOL, alleging manager sexually harassed her

An OSHA inspector has sued the Department of Labor, alleging sexual harassment by a manager. The case underscores employer exposure under existing guidance that employers can be automatically liable when supervisors engage in harassment.

HR Dive by Kate Tornone
04 Jun 2026
Menopause leave is ‘a missed opportunity’ for employers, NFP says

Menopause leave is ‘a missed opportunity’ for employers, NFP says

A report from NFP warns that menopause symptoms, which commonly occur during women’s peak career years, can drive reduced productivity, increased absenteeism and higher workforce attrition. Employers that fail to introduce targeted policies—such as menopause leave and supportive measures—are missing

HR Dive by Ginger Christ
04 Jun 2026
Front-line managers are key to making improvement plans work, survey finds

Front-line managers are key to making improvement plans work, survey finds

A SafetyCulture report finds that front-line managers—those who oversee front-line workers—have the clearest insight into what’s happening, why it’s happening and where to focus next. Organizations should therefore involve and empower these managers when designing and implementing improvement plans

HR Dive by Laurel Kalser
04 Jun 2026
Half of current customer service jobs will be lost to AI by 2030, Forrester predicts

Half of current customer service jobs will be lost to AI by 2030, Forrester predicts

Forrester predicts that AI will eliminate about half of current customer service jobs by 2030. Analyst Max Ball says many existing roles involve tasks that don't require human-level intelligence and therefore will disappear.

HR Dive by Kristen Doerer
04 Jun 2026
HR teams say they continue to rely on manual workarounds despite new HCM systems

HR teams say they continue to rely on manual workarounds despite new HCM systems

Despite heavy investment in modern HCM platforms intended to simplify daily HR tasks, many teams still rely on manual workarounds because poor implementation has left few employees using the systems, a Strada report finds. That adoption gap prevents organizations from realizing the tools' promised e

HR Dive by Lara Ewen
04 Jun 2026
Your Company Needs an Energy Strategy for AI’s Next Phase

Your Company Needs an Energy Strategy for AI’s Next Phase

As AI systems scale, companies need an energy strategy to quantify and control their compute-related impacts—measuring usage, cutting demand, and managing costs. That strategy should include procuring cleaner power and strategically siting compute resources to balance performance, resilience, and su

Harvard Business Review by Yinuo Tang
04 Jun 2026
How Chinese Firms Are Saving Western Brands

How Chinese Firms Are Saving Western Brands

Chinese and other emerging-market firms are reshaping global competition by stepping in to acquire, invest in, and revitalize struggling Western brands. By bringing fresh capital, local-market know-how and different strategic priorities, they are rewriting how global brands survive and grow.

Harvard Business Review by Yuan Ding
04 Jun 2026
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