Leadership, Talent & 360 Specialists | Hogan Assessments Authorised Distributor UK & Ireland

Blog

Latest Insights

Leadership Development AI coaching emotional intelligence engagement evidence-based hr Feedback future of work hds Hogan Assessments Hogan Certification hr strategy Innovation leadership mvpi organisational effectiveness performance personality Personality psychological safety reskilling skill shortage succession planning team dynamics teams Values
A Compelling Story Can Disarm Even a Skeptical Negotiator

A Compelling Story Can Disarm Even a Skeptical Negotiator

Research with 622 B2B sales professionals found that a brief anecdote from a buyer made sellers 17% more willing to concede and increased perceived integrity by 10%—effects that held even when the buyer lied, a result psychologists attribute to “narrative transportation” that lowers skepticism. Give

MIT Sloan Management Review by Leopold Ried and Lutz Kaufmann. Leopold Ried is an assistant professor of management at the University of Melbourne. Lutz Kaufmann is a professor of business negotiations and procurement at WHU – Otto
31 Aug 2026
Three Things to Know About Customer Resistance to AI

Three Things to Know About Customer Resistance to AI

Recent studies show customers often avoid chatbot-driven service because they shun uncertain, multistage “no‑queue” options (gatekeeper aversion) and dislike algorithms even more when labeled as chatbots, though transparency about capabilities and displaying expected wait times can boost chatbot upt

MIT Sloan Management Review by Kaushik Viswanath. Kaushik Viswanath is senior features editor at MIT Sloan Management Review .
31 Aug 2026
Why Employees With Working-Class Roots Are Better at Getting Their Ideas Heard

Why Employees With Working-Class Roots Are Better at Getting Their Ideas Heard

Research across a field study, lab experiments and interviews shows that white‑collar employees who come from working‑class backgrounds tend to present ideas in a humble, open‑ended way—acknowledging gaps, inviting manager input and signaling a willingness to revise—which makes managers more recepti

MIT Sloan Management Review by Yasha Spriha and Subra Tangirala. Yasha Spriha is an assistant professor of management at the W.P. Carey School of Business at Arizona State University. Subra Tangirala is the dean’s professor of mana
31 Aug 2026

Your employees completed compliance training. Can they apply it when it matters?

New Go1 research finds that while employees often report high confidence after completing compliance training, that confidence doesn’t always translate into real-world readiness when faced with actual compliance situations. The study highlights a gap between knowledge and application and urges organ

HR Dive
31 Aug 2026
Human Capital Management solutions are everywhere—so why aren’t businesses getting the expected value?

Human Capital Management solutions are everywhere—so why aren’t businesses getting the expected value?

Despite widespread adoption and years of investment in Human Capital Management (HCM) technology, many organizations still struggle to extract meaningful value from those systems. The proliferation of HCM solutions hasn’t translated into expected ROI because implementations and adoption often fail t

HR Dive
31 Aug 2026
‘This is not a pipe’

‘This is not a pipe’

As AI-generated images, video and audio become increasingly indistinguishable from reality, organizations are entering a disruption defined less by technology adoption and more by trust, meaning and human perception. Learning and development leaders are being asked to adopt tools and guide ethical u

Chief Learning Officer by Elizabeth Loutfi-Hipchen
31 Aug 2026
Employers offer loan repayment, ‘re-recruiting’ to attract skilled labor

Employers offer loan repayment, ‘re-recruiting’ to attract skilled labor

The data center boom has contractors and employers adopting new tactics—like student loan repayment programs and active “re-recruiting” of former staff—to attract and retain in-demand tradespeople such as electricians and plumbers. These moves signal a shift toward more proactive, creative talent st

HR Dive by Lisa Burden
28 Aug 2026

White HR worker gets partial win in reverse bias lawsuit against polling firm

A white human-resources employee sued a polling firm for reverse-race discrimination after alleging she was excluded from a company diversity, equity and inclusion webinar described as "not for [W]hite folks." A court has granted her a partial victory, allowing some of her claims to proceed.

HR Dive by Ryan Golden
28 Aug 2026
Biotech companies bring on new HR talent in August

Biotech companies bring on new HR talent in August

In August, several biotech firms added new human resources executives, signaling continued investment in talent leadership within the sector. At the same time, consumer-facing companies such as Krispy Kreme and regional grocer Giant promoted internal HR leaders into top leadership roles.

HR Dive by Emilie Shumway
28 Aug 2026
? ? !