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Trusted Advisor Workshop

Trusted Advisor Workshop

A practical 2-day workshop designed to build participant knowledge and skills that creates highly impactful and trusted commercial relationships.

What will I learn?

The workshop introduces characteristics needed to establish trust and impact, along with tools and techniques to develop them in plenary sessions. Participants practice applying the techniques, using a custom case study that reflects key client touch-point interactions, 75% of the workshop focuses on practical skills development.

After completing the workshop participants will:

  • Understand 4 key client relationship roles of “vendor”, “expert”, “trusted advisor” and “trusted partner”
  • Be able to assess their current client relationship role
  • Identify specific characteristics that build and damage trust and commercial impact
  • Explore tools and techniques to have engaging co-creative dialogue with clients
  • Become aware of personal drivers that affect surface behaviour and how these affect Trust and Impact with clients
  • Apply skills to surface real client concerns and motivations
  • Apply the 5P’s rapid preparation framework for client touch-points
  • Receive specific feedback from a professional coach, on effective skills demonstrated and suggestions on how to develop them further

What does the workshop include?

  • Facilitator presentations around Trusted Advisor key concepts, tools and approaches
  • Balance between group and individual work
  • Significant Skills Practicing
  • Easy to implement techniques and tools from the workshop
  • Discussions of current client relationships
  • Used globally with corporate clients
  • Trusted Advisor cards to take away
  • 2 Day workshop

Workshop Enquiry

Enquire about a Trusted Advisor workshop for your organisation today!